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Dear Colleagues,

As you are all aware, UCSF IT is changing the way we access our mobile email to make it more secure. All UCSF mobile email users are moving to an access management system called Intune. You need to enroll your mobile device in Intune by August 31 to maintain access to your UCSF email using your Mail apps or Outlook Mobile.

Enrolling is easy. Follow the simple instructions at Enroll Your Mobile Device in Intune Company Portal (requires MyAccess). Please enroll every mobile device you will use to access your UCSF email.

If you would like assistance with enrolling your Android OS devices, please join this Android OS specific virtual zoom workshop at the meeting link below:

https://ucsf.zoom.us/j/91250221387?pwd=Wk0zc0pGNStSS0hHcU53Rkxzbk5hUT09

Agenda:

  • 11:00am-11:30am – Welcome + Review removing ActiveSync, installing Intune, reconnecting mail apps.
  • 11:30am – 12:00pm – Questions and answers help session.

There will be another workshop for iOS/iPhone devices if you would like to join that session, please keep an eye out for that event.  If you have already attended one of these workshops, no need to join again.  If you need help connecting to a Resource mailbox, a Delegate mailbox, or getting a license or contact your Administrator error when trying to enroll to Intune, or would just like assistance - please go to https://help.ucsf.edu -> Get IT Help to create a ticket for General Questions under Type of Help and our team will follow up on your unique account and scenario.

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