Fundamental Skills in the Art of Effective Feedback

Led by:

Calvin Chou, MD, PhD
Professor of Clinical Medicine
Department of Medicine, VAMC
Academy Chair for the Scholarship of Teaching and Learning

Ryan Laponis, MD
Department of Medicine

Kara Myers, CNM, MS
Associate Professor, Department of Obstetrics, Gynecology and Reproductive Sciences

Feedback is a fundamental tool of effective teaching and is a skill that, though easily learned, takes a lifetime to master. We will use the wisdom and experience of the entire group and review the literature to write a foolproof guide to giving effective feedback. Participants will practice these new skills in the workshop, specifically focusing on challenging cases of their own. We also welcome returning faculty to reinforce and build on previously attained skills.

For the second part of the session, we will invite a panel of local experts in remediation to make comments, and then field your questions about best practices (as they exist) for helping students and residents in need of larger-scale correction.

At the end of the session scholars will be able to:

Develop language and improve process of giving feedback to learners.
Recognize situations in which feedback is most appropriate and effective, and define instances in which feedback may be counter-productive.
Recognize and overcome personal obstacles to giving and receiving feedback.
Use newly-identified feedback skills in challenging real-life scenarios.
Set personal goals for applying the skills learned in this workshop to one's own practice setting, and review a tool designed to assess performance of new teaching skills.

During the session, participants will:

Review representative literature on feedback in medical education.
Define "€œfeedback"€ and discuss past experiences to develop a formalized structure for giving feedback.
Practice their skills of giving feedback and identifying barriers to effective feedback.


UCSF is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

UCSF designates this live activity for a maximum of 50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The above credit is inclusive of all UCSF Educational Skills Workshops and the Teaching Scholars Program. Credit available for this event only is 4 AMA PRA Category 1 Credits™.

For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 Credit™ issued by organizations accredited by the ACCME.

The California Board of Pharmacy accepts as continuing professional education those courses that meet the standard of relevance to pharmacy practice and have been approved for AMA PRA Category 1 Credit™.

UCSF Educational Skills Workshops and Med Ed Grand Rounds have been approved by UCSF Rehabilitative Services for up to 7 continuing education hours per year total. Questions regarding this approval should be directed to (415) 514-6779.

Course No. MGR20075.

Tuesday, September 17, 2019 at 1:00pm to 5:00pm

UCSF Library, 530 Parnassus Ave, Room CL 220/223, Parnassus

Event Type



School of Medicine


Staff, Faculty




Center for Faculty Educators

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