Providers will learn about the issues that arise when working with an interpreter during behavioral health sessions, how to effectively partner with interpreters to promote patient/family-centered care, safety, and health quality, and apply best practice strategies across various interpreting modalities (in-person, video, phone) through role-plays.

Registration is required.

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All DPBS providers and learners are encouraged to attend. Lunch will be provided. 

Please note: CEUs ONLY available for LCSW/LMFT/LPCC clinicians (provided through our partnership with NICOS Chinese Health Coalition) – you must stay for the entire training and sign in and out.

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Speaker Biography:
Gayle Tang, MSN, RN, is an educator and a health equity consultant. She works with organizations to transform care and service delivery, promoting quality, patient safety, and health equity, through cultural competency, policy advocacy, and systems changes. Ms. Tang is the principal architect of the award-winning Healthcare Interpreting Certificate Program, the Qualified Bilingual Staff Model and Program, and the Clinician Cultural & Linguistic Assessment – a Language Concordance Strategy aimed at setting industry standards. 

Ms. Tang has developed and currently teaches a Health Care Interpreter Certificate Program at City College of San Francisco. She continues to dedicate much of her time to promoting cultural and linguistic awareness between patients, health care professionals and the community, and is currently engaged in several research projects assessing the quality of language access services, entitled "Building Language Access Through Data Standards and Tools."

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This event is open only to members of the UCSF Department of Psychiatry and Behavioral Sciences.